WhatsApp Commerce
Products to orders, in chat
Showcase your catalogue and let customers move from product discovery to ordering directly through WhatsApp conversations.
Sell on WhatsApp.
Serve customers 24/7.
ChatWise turns WhatsApp into a complete commerce experience - showcase products, answer questions with AI, take orders, track purchases and keep customers moving, all inside the chat they already use.
Turn WhatsApp conversations into sales
Sell inside WhatsApp
Let customers discover products, place orders and track purchases without leaving the conversation.
Answer customers 24/7
Use an AI assistant to handle product questions, availability and follow-ups instantly - even outside business hours.
Start with official WhatsApp
Get onboarded to the WhatsApp Business Platform through Meta's verified signup flow for a professional business presence.
Stay human when it matters
Take over any conversation when needed, with visibility into the customer's chat and order journey.
Everything you need to sell through WhatsApp
Products. Conversations. Orders. Payments. One experience.
AI Assistant
Always-on customer answers
Automatically respond to product questions, availability enquiries and follow-ups in the customer's language.
Payments
Make checkout easier
In Sri Lanka, LankaQR and local payment integrations help customers pay quickly without unnecessary card friction.
Human Handoff
Step in at any time
Move a conversation from AI to a person whenever human attention is needed while keeping the customer journey connected.
Built for businesses that sell through conversation
From Sri Lanka to international markets, ChatWise helps customer-focused businesses turn WhatsApp engagement into faster service and smoother buying experiences.
Retailers
Help customers discover products, check availability, order and get support through WhatsApp.
Food & beverage
Handle customer questions, ordering and follow-ups through a familiar conversation.
Service businesses
Respond faster to enquiries while keeping your team available for conversations that need a human.
Online sellers
Give customers a faster path from 'Is this available?' to placing an order - all through WhatsApp.
Common questions
Frequently asked questions
Customers can explore products, ask questions, place orders and track purchases through WhatsApp conversations. In Sri Lanka, LankaQR and local payment integrations can also support faster payments.
Yes. ChatWise onboards businesses through Meta's verified signup flow for the WhatsApp Business Platform, creating a professional business presence rather than relying on a personal WhatsApp number.
Yes. A human can take over a conversation whenever needed, helping your team manage more complex or sensitive customer interactions.
Sell & support on WhatsApp
Ready to turn more chats into customers?
See how ChatWise can bring product discovery, AI-powered answers, ordering, payments and human support together in one WhatsApp commerce experience.
+94 77 519 2700